Last updated: December 2025
At Deraa, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your personal data.
We collect information you provide directly to us, including name, email address, phone number, and location when you create an account or list a property. We also collect information about your use of our services such as booking history.
We use the information we collect to provide, maintain, and improve our services, to process your transactions, to send you technical notices and support messages, and to communicate with you about products, services, and events.
We do not sell your personal information. We may share your information with property owners when you make a booking inquiry, with service providers who assist in our operations, and when required by law or to protect our rights.
You have the right to access, update, or delete your personal information at any time through your account settings. You can also opt out of marketing communications and request a copy of your data.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction.
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content.
Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.
We may update this policy periodically. We will notify you of significant changes via email or platform notification.
If you have any questions about this Privacy Policy, please contact us at:
privacy@deraa.com